ENTERPRISE IT
Delivering Comprehensive IT Solutions to Empower Government Agencies
Vijtek Systems boasts an illustrious history of adeptly supporting federal agencies with IT sustenance, cybersecurity, RMF backing, accreditation facilitation, enhancement, and modernization. Our steadfast commitment to excellence and technical prowess sets us apart in offering bespoke IT solutions.
Mastery in System Administration
Our cadre of administrators and support consultants excels at L1, L2, and L3 service tiers. We endow our clientele with premier tools, ensuring peak performance of their IT infrastructure, uninterrupted business applications, amplified efficiency, and heightened profitability.
Superior Infrastructure Administration
Through expertly managed system and network administration, we guarantee maximal operational connectivity with minimal downtime. We provide administrative backing, oversight, and IO&M for both classified and unclassified networks. As a Microsoft Partner, we consistently leverage the latest software and operating systems.
Intelligence-Driven Strategies
Achieving transformative objectives necessitates effective knowledge management. Our experts at Vijtek Systems possess extensive expertise in supporting environmental program management, assessment, and remediation. Our knowledge management systems serve federal, state, and commercial clients.
IT Service Management (ITSM)
Vijtek Systems possesses vast experience in orchestrating, transitioning, and sustaining network environments and IT services with stringent adherence to compliance, notably the Defense Information Systems Agency’s (DISA) STIGs. Our proficiency spans database, system, and application management across a plethora of organizations. We streamline the adoption of optimized IT service models through meticulous planning and transition orchestration. Our unwavering commitment to proactive problem-solving and continuous monitoring ensures elevated client satisfaction. We pledge to deliver efficacious, reliable, and secure IT solutions that bolster operational capabilities and strategic aims.
Adaptive Help Desk Services
Vijtek Systems’ help desk operates as a perpetual IT support ally, maintaining client systems in pristine condition around the clock. Adhering to the ITIL framework and IT Service Management (ITSM) principles, we ensure every inquiry is addressed swiftly and adeptly. Our customer-centric approach, underpinned by a proven track record, anticipates client needs and provides proactive support. Experience seamless operations with our dedicated team, available day or night. Our mission is to ensure our clients’ IT tranquility.
Agile Change Management
Vijtek Systems employs an agile development methodology to manage Change Management (CM) for cloud-based systems. We adeptly adapt through concise sprint cycles for both testing and production environments. We excel in evaluating large-scale IT modifications and process improvements over intricate networks, ensuring minimal disruption to daily operations. Our Change Control Board (CCB) meticulously reviews all changes, whether pertaining to the environment, equipment, or code.
Rigorous Configuration Management
Vijtek Systems is dedicated to impeccable configuration management (CM) and stringent quality assurance (QA). Utilizing industry-standard tools, we ensure compliance across diverse environments through vigilant monitoring and reporting of configuration management standards. Clients rely on our expertise to optimize their systems and ensure adherence to industry best practices for configuration management.